Receiving an INN-Reach Item from the Owning Site

When your library receives an INN-Reach item from the owning site, you must check the item in prior to checking it out to the patron. This event is known as the "institutional checkin". When you perform an institutional checkin, the system:

Updates the virtual item STATUS to '#' (RECEIVED).
Prints a hold slip if you choose to print one.
(Optional) Queues a hold pickup notice if your library has enabled the printing of hold pickup notices for INN-Reach items.
Sends a circulation message to the INN-Reach Central Server that is used later to calculate statistics.

To check in an INN-Reach item received from the owning site:

Select Check-In (No Patron) from the Function list.
Scan or enter the item's barcode, or if Item Status API and the RFID Checkout and Checkin of INN-Reach Items feature are enabled, place the item on your RFID pad. The system can display the following messages:
Continue as appropriate based on the message displayed.

Barcodes for INN-Reach Items Temporarily Indexed at Patron Site

Barcodes of INN-Reach items are automatically indexed in the database files at the patron site. Each index entry is temporary and is removed when the item is returned to its owning site. An index entry is composed of the barcode as it exists at the owning site, appended with the owning site code. For example, an item with barcode 35001000046489 from the University of Cincinnati would be indexed as "35001000046489ci3ug".

If the barcode of a remote item does not match the barcode format used on your system, the system displays one of the following error messages after the barcode is entered:

This is not an indexed field.
This is not a valid field.

If you receive one of these messages, type a 'b' before entering or scanning the barcode.

Barcode Found But Item Requires Additional Action

If the system can identify the virtual item record associated with the barcode you scanned, but additional action is required before checkin can be completed, Sierra displays the following message:

Barcode '0000000000' was found as '0000000000site1'. Continue using record for '0000000000site1'?

In response to this message, click Yes to continue. The system displays one of the following messages:

Message	Action
Send item to pickup location loc00?	The Locations Served for the staff login does not match the pickup location specified in the INN-Reach hold record. Click OK to continue. The system: Leaves the virtual item STATUS of "IN TRANSIT" unchanged. Adds a message to the virtual item record. This message indicates that the item is in transit from the current location to the correct pickup location indicated in the virtual item record. For example: IN TRANSIT from circstu to cupsy
INN-Site SAME SITE HOLD: Use "INN-Reach - Check-Out to Remote Site" to convert to local hold.	The owning site is on the same Local Server as the patron site, and the owning site neglected to perform the institutional check-out before shipping it to the patron site. Continue as follows: Click OK. Check out the item to a remote site. The system converts the INN-Reach request to a local hold. Check in the item using standard circulation processes.

Message

Action

Send item to pickup location loc00?

The Locations Served for the staff login does not match the pickup location specified in the INN-Reach hold record.

Click OK to continue. The system:

Leaves the virtual item STATUS of "IN TRANSIT" unchanged.
Adds a message to the virtual item record. This message indicates that the item is in transit from the current location to the correct pickup location indicated in the virtual item record. For example:

IN TRANSIT from circstu to cupsy

INN-Site SAME SITE HOLD: Use "INN-Reach - Check-Out to Remote Site" to convert to local hold.

The owning site is on the same Local Server as the patron site, and the owning site neglected to perform the institutional check-out before shipping it to the patron site.

Continue as follows:

Click OK.
Check out the item to a remote site. The system converts the INN-Reach request to a local hold.
Check in the item using standard circulation processes.

Barcode Found

If the system can identify the virtual item record associated with the barcode you scanned, and no additional action is required prior to checkin, Sierra displays the following prompt:

REMOTE SITE item from site1 requested by patron
Print slip to place in book?

In response, choose an option based on whether you want to print a hold slip for the item:

Click Yes to print a hold slip.
Click No to continue without printing a hold slip.

The system prints a hold slip (if you chose to), checks in the item, and displays a summary table of checked-in items.

To view additional information about the virtual item, right-click on its line in the table, and select the View Virtual Item option.

Item In Transit From Another Pickup Location

If the item was previously received at another pickup location, Sierra displays the following prompt:

IN TRANSIT from loc01 to loc02. Check in item?

In response to this prompt:

Click Yes if you want to check in the item. The system checks in the item and removes the in-transit message from the virtual item record.
Click No if you do not want to check in the item. The system does not modify the virtual item record in any way and returns you to the Check-In (No Patron) screen.
Click Print This Message if you want to print the in-transit message.

No Virtual Item Record Found

If the system cannot identify the virtual item record associated with the barcode you scanned, Sierra displays the following message:

No record found with b0000000000

In response to this message:

Determine whether the barcode is present in the virtual item record. If the owning site (located on another Local Server) did not perform the institutional check-out successfully prior to shipping the item to your site, the virtual item record on your Local Server does not contain a barcode for the item.

To determine whether the barcode is present in the virtual item record:
1. View the patron's INN-Reach items.
2. Locate the relevant request.
3. Continue as follows, depending on the presence of a value in the Barcode column:
  - If there is no Barcode value for the request, insert the barcode.
  - If there is a Barcode value for the request, continue to the next step.

Determine whether the item is a Pickup Anywhere item. INN-Reach requests associated with the Pickup Anywhere product cannot be checked in using the Check-in function. To determine whether the item is a Pickup Anywhere item, attempt to check it in using the Pickup Anywhere - Receive Items function.

Item Has Been Recalled

If the owning site has recalled the item you received, Sierra displays the following message:

This item has been recalled by the owning site; with a due date of 00-00-00. This is your only notice.

Depending on your library's policy for handling recalled items, click Yes to continue with the checkin, or click No to stop checking in the item.

Send Item to Pickup Location and Print Transit Slip

If your library receives an item from the owning site, but the item has a different pickup location, Sierra displays the following message:

Send item to pickup location [loc]. Print transit slip?

Click Yes if you want to print an INN-Reach institutional transit slip to include with the item as it is sent to the pickup location.

In this instance, the virtual item STATUS remains "IN TRANSIT". When the item is checked in at the pickup location, Sierra updates the virtual item STATUS to '#' (RECEIVED).