Recalling an INN-Reach Item
Allowing Recalls of INN-Reach Items
Your INN-Reach System determines whether it wants to allow owning sites to recall INN-Reach items. For more information on whether your INN-Reach System allows recalls, contact your Central System Administrator.
If your Local Server has the "Recall INN-Reach Items" feature enabled, you can recall an item that is on loan to a patron at another INN-Reach site when you place a standard item-level hold on the item locally.
The system uses the Time Return Recall or Eligib To Recall elements of the Institutional Circulation loan rule to determine whether the item is eligible for recall.
In addition to performing standard circulation recall functions, INN-Reach sends a circulation message to the patron site, indicating that the item has been recalled.
When the patron site receives the message, it checks the status of the virtual item:
- If the virtual item has a STATUS of '-' (AVAILABLE), '+' (RENEW PEND), or '=' (RENEW DENIED), the system:
- Updates the DUE DATE and RECAL DATE fixed-length fields of the virtual item.
- Generates a recall notice.
- If the virtual item has a STATUS of '#' (RECVD), 't' (IN TRANSIT), '&' (REQUESTED), or '_' (RE-REQ), the system adds a note to the virtual item indicating that the item has been recalled. For more information, see Receiving INN-Reach Items from the Owning Site.
- If the virtual item has a STATUS of ')' (CANCELLED) or '%' (RET'D), the system ignores the recall request.
The following table summarizes this behavior:
| Virtual Item Status | Action |
| AVAILABLE | Recall item |
| RENEW PEND | Recall item |
| RENEW DENIED | Recall item |
| IN TRANSIT | Add warning |
| REQUESTED | Add warning |
| RE-REQ | Add warning |
| RECVD | Add warning |
| CANCELLED | Ignore message |
| RET'D | Ignore message |
If the patron at the owning site cancels the standard circulation hold on the item before the INN-Reach patron returns the item to the patron site, the system automatically cancels the recall. Specifically, the system:
- Resets the RECAL DATE fixed-length field in the recalled item record to zero.
- Sends a circulation message to the owning site.
When the owning site receives the message, the system resets the RECAL DATE fixed-length field of the virtual item to zero.
If the virtual item is still checked out when the patron site receives the recall message, the system sets the # RENEWALS field in the virtual item record to "32767". This value blocks the item from being renewed.