Sending Claims

To send claims, you must be assigned permission 088 (Claim overdue issues). See Permissions Used by Sierra for more information.

When you claim late issues, each claim is written to the serial-claims-awaiting-processing file. After completing the claiming process, you can:

The information printed on the claim letters is determined by the Fields to print on Serial issue claim form Serials option. If your library has enabled this option, you can use Print Templates to print serial claims.

See also:
Claiming Serials
Sorting Claims
Limiting the Claims to Print or Email
Viewing and Modifying Associated Records While Sending Claims
Deleting Claims or Sending Selected Claims Only