Acquiring ILL Items via Letter or Email

To acquire ILL item(s) by sending an email or a letter to the supplier:

1. Select New Requests from the Function list.
2. Highlight the request(s) that you want to acquire, and click Acquire. (You can also select a single request and select Options | Acquire in the Edit Request window.)
3. (Optional) Enter information about expending funds for the acquisition. ILL prompts you for this information if your library has the Expend Funds from Acquisitions for Interlibrary Loan feature enabled.
4. Select one of the following acquisition methods from the drop-down list:
   • E-MAIL request to another supplier
   • Print ILL letter
5. Specify a supplier by doing the following.
   1. Enter an index tag (for example, "n" for name).
   2. Enter your query. If multiple records match your query, ILL displays them in a browse display.
   3. Select a supplier from a browse display.
   4. Highlight the appropriate institutional patron record.
   5. Click Select.
   6. Click Next.

6. Compose a message using either of the following methods:
   • Enter text in the entry box.
   • If your library has created predefined texts for ILL notifications, select a message from the Select ILL message drop-down list. ILL inserts the contents of the selected message into the entry box, where it can be edited.

   ILL automatically formats messages with information from the patron record (if enabled) and the request.

7. Click Next.
8. Select a follow-up date. (The follow-up date is the date on which your library should contact the supplier if the requested item has not arrived.)
9. Click Finish. The system:
   • Creates virtual records for the request.
   • Transfers the request(s) to the pending requests file.
   • Prints or sends your message.
   • Displays a confirmation dialog.
10. Click Close to restore your view of the new requests file.

See also:

Acquiring ILL Items

Reacquiring ILL Items

Possible Messages (Acquiring ILL Items)