Adjusting Fine Amounts

To adjust the amount of a fine, you must be assigned the following permissions:

  • To view the Fines tab, you must be assigned permission 94 (View patron record in check-out).
  • If your library set the Fines/Bills: Authorization required to waive circulation option to "YES," you must be assigned permission 93 (Waive or adjust fines) to adjust a fine.

See Permissions Used By Sierra for more information.

Once a fine has been added to a patron's record, you can adjust the amount of the fine if needed. To adjust a fine:

  1. View the fine you want to adjust.
  2. Choose the Adjust button and edit the charge amount. Note that you cannot adjust the charge to zero or to a negative number. (To reduce a fine to zero, you must waive the fine).
  3. If you are not viewing a manual charge, edit the Payment Note field, if desired. Note that if you edit the Payment Note field and then want to print the detailed fine display, including your recent changes, you must choose OK to save your changes before you print.

If you are viewing a manual charge, edit the Reason field, if desired. Note that if you edit the Reason field, and then want to print the detailed fine display including your recent changes, you must choose OK to save your changes before you print.

You cannot save changes to the Reason field unless you also update the Amount.

  1. If you want to print the adjusted detailed fine display, choose Print.
  2. When you have finished making adjustments, choose OK. The system:
    • Changes the amount of the fine in the patron's Fines tab.
    • Changes the amount in the MONEY OWED field in the patron record.
    • Records the original amount of the fine in the patron's paid fines with a payment status of Adjustment.
    • Stores the entered payment note (if present) in the Payment Note field in the Fines Paid file, as an explanation for why the fine was adjusted.
    Choose Cancel to close the detailed fine display without making any changes to the patron's fines.
See also:
Adjusting Charges for Returned Billed Items
Fining and Penalizing Patrons
Fines Display