How ArticleReach e-Delivery Integration Works
If your ArticleReach System has acquired the ArticleReach e-Delivery Integration Service, your library can use third-party document transmission software to scan and/or post electronic versions of documents to the Web Server, and ArticleReach automatically updates request information on the ArticleReach Central Server and notifies patrons of article availability. Filling requests using ArticleReach e-Delivery Integration eliminates the need for the supplying library to process requests and for the requesting library to check in requests.
To set up ArticleReach e-Delivery Integration, Innovative enables communication among a central PC (acting as the e-Delivery Receiving Station), a central Web Server from which patrons can access the requested articles, and the ArticleReach Central Server. Innovative hosts the e-Delivery Receiving Station and the Web Server.
To fill an ArticleReach request, the supplying site creates an electronic version of a requested article in either TIFF, JPEG, or PDF format, and uses Dropbox document transmission software on a local PC to transmit the document to the e-Delivery Receiving Station. The Receiving Station:
- Receives the document, converts it to PDF format if necessary, and posts the PDF version to the Web Server.
- Informs the ArticleReach Central Server of the system-generated URL at which the patron can access the document on the Web Server (known as the delivery URL).
When informed that the document has posted, the ArticleReach Central Server:
- Updates the request data in the ArticleReach database by changing the request status to "FILLED", adding the delivery URL to the request record, and logging appropriate statistical entries.
- Sends a pickup notification message to the patron. The pickup notification message can contain the delivery URL (the URL at which the patron can access the document) or a system-generated URL directing the patron to the View Your Patron Record display of their local WebPAC (which displays the delivery URL).
The patron accesses the document via the delivery URL. You can limit patron access to the document by:
- The number of days that the delivery URL is accessible in the View Your Patron Record display. For more information, see Viewing an ArticleReach Request in WebPAC.
- The number of days or number of views after which e-Delivery removes documents from the Web Server. Documents are retained on the Web Server according to settings on the e-Delivery Receiving Station. For more information, see Enabling Document Transmission Products for Use with ArticleReach.