Request Manager Workform
To access the Request Manager workform, select Utilities | Request Manager.
Note:
The default status selected in the Holds and ILL views can be set using Web App Staff Client profiles. You can also set your own status filters for these views on the Leap Settings page.
Request Manager Header
The following elements appear in the Request Manager header:
- Branch drop-down list where you can select a different branch
- Status drop-down list where you can select a hold status
- By drop-down list where you can select the Pickup, Patron, or Item branch
Request Manager Holds View
The Holds view lists the hold requests according to the selections in the Branch, Status, and By boxes in the workform header. You can filter the list by typing in the Filter Holds box.
When you select a hold in the list, action buttons are enabled if the action can be performed on the selected hold request: Cancel, Reactivate, Delete, Convert to ILL, Properties.
Request Manager ILL View
The ILL view lists the interlibrary loan (ILL) requests according to the selections in the Branch, Status, and By boxes in the workform header. You can filter the list by typing in the Filter Holds box.
When you select an ILL request in the list, action buttons are enabled if the action can be performed on the selected ILL request: Export, Receive, Return, Cancel, Delete.
Request Manager INN-Reach View
The INN-Reach view lists the INN-Reach requests according to the selections in the Branch, Status, and By boxes in the workform header. You can filter the list by typing in the Filter Holds box. You can select an INN-Reach request and click Properties to see more information regarding the request.
