Delete an ILL Request

You can delete an ILL request from the ILL Request workform or the ILL view of the Patron Record workform. The ILL request must have a status of Inactive, Cancelled, or Returned to be deleted.

Note:

The following Polaris Circulation permission is required to delete an ILL request:

ILL Requests: Delete

Delete an ILL Request from the ILL Request Workform

To delete an ILL request from the ILL Request workform:

1. Open the ILL Request workform for the request you want to delete.

2. Select ACTIONS | Delete.

Note:

This menu option is available only for requests with a status of Inactive, Cancelled, or Returned.

Delete an ILL Request from the Patron Record Workform

To delete an ILL request from the Patron Record workform:

1. Open the Patron Record workform for the patron who placed the request.
2. Select the ILL tab (or if the ILL tab is not visible, select More | ILL) to go to the ILL view.
3. Select the check box next to the ILL request you want to delete.
4. Click Delete.

Note:

This button is available only when you have selected an ILL request with a status of Inactive, Cancelled, or Returned.

Delete ILL Process

When the request is deleted, the following processing occurs:

• If the status of the request is Inactive or Cancelled, no other records are linked so only the ILL request is deleted.
• If the status of the request is Returned, the linked item and brief bibliographic records are deleted. If a Returned ILL request's linked item has a fee attached to it, a dialog box appears.