Patron Email Notifications

Program Registration automatically sends out the following types of emails to patrons:

If the system is unable to send a confirmation email—for example, if the patron record does not include an email address—the system informs you that there is a problem sending out the confirmation email. For more information, see Possible Messages.

Registration Confirmation

When a patron registers for a program via the WebPAC or through a staff member using Sierra, the system automatically sends the patron an email confirming the registration. For example:

Date: Thu, 27 Apr 2006 10:02:48
From: Program Reg Email <progadm@iii.com>
To: jjakobsen@iii.com
Subject: Registration Confirmation

Name: Jakobsen, Jakob
Program Name: Tango
Instructor: Schumann, Carlos
Start Date: May 08 2006 11:00:00AM
Location: Music Library
Cost Per Registrant: $5.00

You are registered for 2 seats in this program.
   Registration Note (1): seat for Billy
   Registration Note (2): seat for Jane

Waitlist Confirmation

When a patron is placed on the waitlist for a program, the system automatically sends the patron an email confirming that the patron is waitlisted. For example:

Date: Mon, 1 May 2006 09:11:10
From: Program Reg Email <progadm@iii.com>
To: lolivares@iii.com
Subject: Waitlist Confirmation

Name: Olivares, Lauro
Program Name: Tango
Instructor: Perez, Yannina
Start Date: April 19 2006 02:00:00PM
Location: Music Library
Cost Per Registrant: $50.00

You are waitlisted for 1 seat in this program.
   Registration Note (1): seat for Daniel

Section Transfer Confirmation

When you transfer a patron from one section of a program to another, the system automatically sends the patron an email confirming that the transfer process was successful. For example:

Date: Thu, 27 Apr 2006 09:50:38
From: Program Reg Email <progadm@iii.com>
To: ihenriksen@iii.com
Subject: Program Registration

Name: Henriksen, Ingrid
Registration Note: seat for Johnny

Your current registration has been cancelled.

Program Name: Tango
Instructor: Arendal, Lila
Start Date: April 19 2006 02:00:00PM
Location: Music Library
Cost Per Registrant: $11.00

You are now confirmed for section:

Program Name: Tango
Instructor: Perez, Yannina
Start Date: May 01 2006 07:00:00PM
Location: Music Library
Cost Per Registrant: $11.00

Transfer from Waitlist to Registration Confirmation

When a patron is manually or automatically transferred from the waitlist to the registration list for a section, the system automatically sends the patron an email confirming the patron's registration. For example:

Date: Tue, 2 May 2006 13:46:23
From: Program Reg Email <progadm@iii.com>
To: lolivares@iii.com
Subject: Program Registration

Name: Olivares, Lauro
Registration Note: seat for Daniel
Your waitlist status has been transferred. You are
now registered for the following section:

Program Name: Tango
Instructor: Arendal, Lila
Start Date: April 19 2006 02:00:00PM
Location: Music Library
Cost Per Registrant: $11.00

Cancellation Confirmation

When a patron cancels a registration or waitlisting via the WebPAC or through a staff member using Sierra, the system automatically sends the patron an email confirming the cancellation. For example:

Date: Wed, 26 Apr 2006 12:38:48
From: Program Reg Email <progadm@iii.com>
To: ihenriksen@iii.com
Subject: Cancellation Confirmation

Program Name: Writing Short Shorts
Instructor: Li, Kathleen
Start Date: May 31 2006 04:00:00PM
Location: Music Library
Cost Per Registrant: $10.00

Name: Henriksen, Ingrid
Registration Note: seat for Daniel

Your registration for this program has been cancelled.
See also:
Printing Registration Receipts
Sending Broadcast Emails to Patrons
Advisory Emails Sent to the Operator