Removing Fines from Patron Records

A fine remains on a patron's record until one of the following happens:

• You collect money from the patron.
• You waive the fine.
• The patron pays the fine in one of the following ways:
  • using Ecommerce or Ecommerce for Express Lane
  • at the bursar's office
  • via a third-party fine payment application that interacts with the Fine Payment Web Service
• You purge the fine from the patron's record.

When a fine is removed from a patron's record, the system does the following:

1. Removes the fine from the patron's Fines tab display.
2. Subtracts the paid amount from the MONEY OWED field in the patron's record.
3. Cancels any unsent bill or fine notices associated with the fine.
4. If the fine is a bill (charge type Lost or Replacement), changes the billed item's STATUS to '$' (BILLED and PAID) and adds a note to the item record indicating the patron who paid the bill and the payment amount.

When you globally purge fines, Sierra does not update the item's STATUS or add a note to the item record.

5. Adds the fine to the patron's paid fines. (Note that it can take up to 30 seconds for the payment to appear in the Fines Paid dialog.)

For globally purged fines, you must select the Write to fines paid box for this action to occur.