Passing a Paged ArticleReach Request
If your site cannot fill an ArticleReach request that is paged at your site, you can pass the request to the next potential lender in the paging list. When you pass a paged request to the next potential lender, the request status remains "PAGED". If your site is the last or only potential lender and passes a paged request, the system manages the request according to the requesting site's settings for unfillable requests.
You can pass single or multiple paged requests at a single time.
To pass request(s) paged at your site to the next potential lender in the paging list:
- Choose Process Paged Requests from the Function list.
- Select the request or requests you want to pass.
- Choose the Pass radio button in the ACTION pane.
- Choose the Process button. The system displays the Pass Request dialog, which prompts you for a pass reason.
- Continue as appropriate:
- Select a pass reason from the list of default reasons defined by your ArticleReach System.
- Select and modify one of the default reasons.
- Enter new text describing the reason for passing.
- Choose OK. The Results dialog displays, which indicates the number of requests that have been processed.
- Choose OK to return to the Process Paged Requests display.