Checking Out an Item that Has Been Requested by an INN-Reach Patron
If you attempt to check out an item to a local patron when an INN-Reach hold is present on the item, the following message displays:
00-00-00 requested by .p0000000@site1 for pickup at location
In response to this message:
- Choose the OK button to clear the message. The following message displays:
Item on hold for .p0000000@site1. Checkout item anyway?
- Choose the desired option:
Option System Action Yes, override this hold The system: - Checks out the item to the local patron.
- Retains the INN-Reach hold in the item's hold queue.
- Logs an entry to the Circulation Overrides file.
When the local patron returns the item, the system prompts you to send the item to the INN-Reach patron's site.
Yes, cancel this hold with re-request The system: - Checks out the item to the local patron.
- Removes the INN-Reach hold from the item's hold queue.
- Removes the virtual patron and the INN-Reach message field from the item record.
- Sends a circulation message to the INN-Reach Catalog, which causes the system to search for another item in the INN-Reach Catalog that might satisfy the request.
Cancel The system does not check the item out or modify the INN-Reach hold, and returns you to the Circulation Desk screen.