Automatically Cancelling Expired INN-Reach Holds
The Automatic Cancelling of Expired INN-Reach Holds feature enables the system to automatically cancel your patrons' INN-Reach holds if the holds are not processed by the owning site prior to the not-needed-after date specified by the patron during requesting. This feature can cancel both standard INN-Reach holds and Pickup Anywhere holds.
If this feature is enabled for an INN-Reach System, the patron site automatically cancels patrons' INN-Reach holds during the night after they become expired (that is, the night after the specified not-needed-after date). A hold can be cancelled only if the virtual item record has a STATUSof '&' (REQUESTED) or '_' (RE-REQUESTED). These status values indicate that the owning site has not yet processed and sent the item to the patron site.
The system does not cancel an INN-Reach hold once the owning site has processed the request. For example, if the item is waiting on the INN-Reach holdshelf at the patron site for pickup by the patron, the system does not modify the hold if the not-needed-after date passes. The patron site must return the item unwanted to modify the hold.
When the system automatically cancels the expired INN-Reach hold, it performs the same actions it does when staff at the patron site cancel the request. In addition, it queues a hold cancellation notice for later printing. To specify the text the system includes in this notice, set the Hold Cancel Notice: Not wanted after date past: Text # circulation option.