Defining ILL Request Types

Your library can offer the following types of ILL requests:

When setting up ILL, you can choose to enable all of these request types or to limit requesting to a subset of material types (for example, books and journal articles only). For each type of request you offer, ILL provides a unique set of request parameters and prompts.

To set up each request type, provide the following information to Innovative prior to installation:

In addition, if you want to allow patrons to submit their own ILL requests, you must also provide the following additional information:

Journal article requests are typically available within three to five days and will be mailed to your home address.

You can provide this information to Innovative by filling out the ILL Request Parameters worksheet in the Getting Started Manual.