Customizing ILL Request Prompts

When you enter an ILL request, or when a patron enters a request in WebPAC, the system prompts for bibliographic information about the item being requested. Innovative provides a set of default prompts when installing ILL. The tables below list the default prompts for each request type and the behavior of each prompt:

If desired, your library can contact Innovative to customize the text of the prompts by filling out the ILL Request Parameters worksheet in the Customer Supportal. Libraries that have multilingual WebPACs can specify the wording of each question for each language WebPAC supports. Note, however, that Innovative cannot change whether a prompt is mandatory, temporary, transmitted, or searchable. For libraries operating in an English language environment, Innovative recommends that you use the default labels for all transmittable fields.

Mapping ILL ARTEmail / BLDSS Requests

If your library uses the British Library's ARTEmail document delivery system or BLDSS, your ILL prompts must be mapped to conform to the British Library's standards for requests. To this end, Innovative enables and configures an ARTEmail / BLDSS mapping file on your Sierra system by default. To view and edit the information specified in this mapping file, follow the steps outlined on Editing the ARTEmail / BLDSS Prompt Mapping File.

If your library would like to include prompts for ISBN/ISSN numbers or for OCLC numbers, you must include them as prompts Q5b and Q5c.

Key to Column Descriptions
Question Code
A unique alphanumeric identifier for the prompt. These codes are an internal convention to uniquely identify each question. They do not display in ILL or in WebPAC.
Default Text
The prompt text supplied by Innovative if your library chooses not to customize the prompt. This text displays in ILL and when a patron enters a request in WebPAC.
Mandatory?
Indicates whether the prompt is mandatory or optional. Prompts that are not mandatory can be omitted by your library if desired.
Mandatory for RapidILL?
(journal article and book chapter requests only) Indicates whether the prompt is mandatory or optional for the RapidILL acquisition method. Prompts that are not mandatory can be omitted by your library if desired.
Temporary?
Indicates whether the field's content is temporary. Data in temporary fields is stored in the ILL request but not in the virtual bibliographic or item record.
Transmitted to OCLC?
Indicates whether the field's content is sent to OCLC when you acquire the request.
Transmitted to ARTEmail / BLDSS?
Indicates whether the field's content is sent to ARTEmail / BLDSS when you acquire the request.
Transmitted to RapidILL?
(journal article and book chapter requests only) Indicates whether the field's content is sent to RapidILL when you acquire the request.
Searchable in WebPAC?
Indicates whether this field can be searched when a patron entering an ILL request chooses the Search the Catalog for this Item option.

Prompts for Book Requests

Question Code Default Text Mandatory? Temporary? Transmitted to OCLC? Transmitted to ARTEmail / BLDSS? Searchable in WebPAC?
Q1 Author no no yes yes no
Q2 Title yes no yes yes yes
Q3a Publ. Place and Date no no yes yes no
Q3b (none) no no no yes no
Q3c (none) no no no yes no
Q3d (none) no no no yes no
Q3e (none) no no no yes no
Q4 Cited In no yes no no no
Q5a Other Info no no no no no
Q5b ISBN/ISSN no no yes1 yes1 no
Q5c OCLC no no yes2 no no
Q6 Cancel if not filled by no no no no no

Prompts for Journal Article Requests

Question Code Default Text Mandatory? Mandatory for RapidILL? Temporary? Transmitted to OCLC? Transmitted to ARTEmail / BLDSS? Transmitted to RapidILL? Searchable in WebPAC?
Q1 Article Author no no no yes yes no no
Q2 Article Title yes yes no yes yes yes no
Q3a Appears in Journal yes no no yes yes no yes
Q3b Date Published no yes3 no no yes yes no
Q3c Volume no yes3 no no yes yes no
Q3d Issue no no no no yes no no
Q3e Pages no no no no yes no no
Q4 Cited In no no yes no no no no
Q5a Other Info no no no no no no no
Q5b ISBN/ISSN no yes no yes1 yes1 yes no
Q5c OCLC no no no yes2 no no no
Q6 Cancel if not filled by no no no no no no no

Prompts for Book Chapter Requests

Question Code Default Text Mandatory? Mandatory for RapidILL? Temporary? Transmitted to OCLC? Transmitted to ARTEmail / BLDSS? Transmitted to RapidILL? Searchable in WebPAC?
Q1 Chapter Author no no no yes yes no no
Q2 Chapter Title yes yes4 no yes yes yes no
Q3a Title of Book yes no no yes yes no yes
Q3b Book Author no no no no yes no no
Q3c Pages in Book no yes4 no no yes yes no
Q3d Publisher and Date no no no no yes no no
Q3e (none) no no no no yes no no
Q4 Cited In no no yes no no no no
Q5a Other Info no no no no no no no
Q5b ISBN/ISSN no yes no yes1 yes1 yes no
Q5c OCLC no no no yes2 no no no
Q6 Cancel if not filled by no no no no no no no

Prompts for Conference Proceedings Requests

Question Code Default Text Mandatory? Temporary? Transmitted to OCLC? Transmitted to ARTEmail / BLDSS? Searchable in WebPAC?
Q1 Conference Sponsor no no yes yes no
Q2 Name of Conference yes no yes yes yes
Q3a Where and When Conference took place no no yes yes no
Q3b Particular Paper Desired no no no yes no
Q3c Author of that Paper no no no yes no
Q3d Issue no no no yes no
Q3e (none) no no no yes no
Q4 Cited In no yes no no no
Q5a Other Info no no no no no
Q5b ISBN/ISSN no no yes1 yes1 no
Q5c OCLC no no yes2 no no
Q6 Cancel if not filled by no no no no no

Prompts for Dissertation Requests

Question Code Default Text Mandatory? Temporary? Transmitted to OCLC? Transmitted to ARTEmail / BLDSS? Searchable in WebPAC?
Q1 Author no no yes yes no
Q2 Title yes no yes yes yes
Q3a Institution no no yes yes no
Q3b Degree no no yes no no
Q3c Date no no yes no no
Q3d (none) no no no no no
Q3e (none) no no no no no
Q4 Cited In no yes no no no
Q5a Other Info no no no no no
Q5b ISBN/ISSN no no yes1 yes1 no
Q5c OCLC no no yes2 yes2 no
Q6 Cancel if not filled by no no no no no

Prompts for Government Report Requests

Question Code Default Text Mandatory? Temporary? Transmitted to OCLC? Transmitted to ARTEmail / BLDSS? Searchable in WebPAC?
Q1 Sponsoring Agency no no yes yes no
Q2 Report Title yes no yes yes yes
Q3a Where/When Published no no yes yes no
Q3b Report Number no no yes no no
Q3c (none) no no no no no
Q3d (none) no no no no no
Q3e (none) no no no no no
Q4 Cited In no yes no no no
Q5a Other Info no no no no no
Q5b (none) no no yes1 yes1 no
Q5c ISBN/ISSN no no yes2 yes2 no
Q6 OCLC no no no no no

Prompts for Technical Report Requests

Question Code Default Text Mandatory? Temporary? Transmitted to OCLC? Transmitted to ARTEmail / BLDSS? Searchable in WebPAC?
Q1 Sponsoring Agency no no yes yes no
Q2 Report Title yes no yes yes yes
Q3a Where/When Published no no yes yes no
Q3b Report Number no no yes no no
Q3c (none) no no yes no no
Q3d (none) no no no no no
Q3e (none) no no no no no
Q4 Cited In no yes no no no
Q5a Other Info no no no no no
Q5b (none) no no yes1 yes1 no
Q5c ISBN/ISSN no no yes2 yes2 no
Q6 OCLC no no no no no

1 This element is transmitted to OCLC or ARTEmail / BLDSS only if it contains the ISBN or ISSN. Otherwise, it is not transmitted.

2 This element is transmitted to OCLC only if it contains the OCLC number. Otherwise, it is not transmitted.

3 Requests for journal articles sent to RapidILL must include either the Date Published or the Volume.

4 Requests for book chapters sent to RapidILL must include either the Chapter Title or the Pages in Book.

See also:
Setting Up ILL