Setting Up Multiple ILL Departments

If your library has acquired multiple ILL departments, you must define department parameters when setting up ILL. Multiple ILL departments are useful for multi-branch libraries where more than one branch processes ILL requests. Defining multiple ILL departments enables your library to associate patrons' home library location codes with a department so that patron requests are directed to the proper branch. It also enables you to limit your display of ILL requests to only those requests placed by your branch's patrons.

To set up multiple ILL departments, contact Innovative. You must provide the following information:

• The name of the department.
• The home library location code(s) to associate with this department. A department can serve multiple home library location codes, but each location code can belong to only one department.
• The LOCATION and I TYPE values to use for requests handled by this department. You can use the same LOCATION and/or I TYPE values you use for all ILL requests, or choose unique values for each department. In addition, you can assign a unique LOCATION and/or I TYPE for each type of request.
• The department's OCLC, ARTEmail, or RapidILL account information, if applicable and different than those used by other departments. For more information, see Setting Up ILL Acquisition Methods.

You can provide this information to Innovative by filling out the ILL Service Commitment.

After Innovative has created the department(s), assign a department to each ILL login using the Department options.