Managing Emails
The system sends emails to both patrons and staff (program operators and supervisors) as a result of various activity within Program Registration. By default, some emails are sent automatically by the system, while other emails require staff setup. System-generated email includes the following.
-
Program Registration automatically sends email to patrons when they are registered or waitlisted, or when patron registrations are transferred or cancelled.
- Staff can set up reminder emails to instructors and registered patrons when the section starts in the near future.
- Program Registration automatically sends advisory emails to the operator when a patron uses the WebPAC to cancel a registration and staff must take some kind of action.
- Staff can set up various staff alert emails which are sent to the program operator or supervisor.
The following table shows the various system-generated emails that Program Registration can send and the emails' recipients:
Patron | Section Instructor |
Program Operator |
Program Supervisor |
||
---|---|---|---|---|---|
Patron Emails | Registration Confirmation | ✓ | |||
Waitlist Confirmation | ✓ | ||||
Transfer from Section to Section | ✓ | ||||
Transfer from Waitlist to Registration List | ✓ | ||||
Automatic Transfer from Waitlist to Registration List | ✓ | ||||
Cancellation Confirmation | ✓ | ||||
Reminder Emails | Program Starting Soon | ✓ | ✓ | ||
Advisory Emails | Manual Transfer Required | ✓ | |||
Automatic Transfer Confirmation Could Not Be Sent | ✓ | ||||
Staff Alerts | Section Starting Soon Alert | ✓ | |||
Section Filling Alert | ✓ | ||||
Minimum Alert | ✓ |
In addition to system-generated emails, you can send broadcast emails to select or all patrons on the registration list or waitlist at any time.