Possible Messages (SIP2 Circulation Interface)

The following are some of the messages that your SelfCheck unit (using the SIP2 Circulation Interface product) can generate. Depending on the capabilities of your SelfCheck units, these messages can display on a screen for patrons to see, or the SelfCheck unit can use them for sorting or error handling.

Bib record is currently not available.

The SelfCheck unit is unable to check in the item.

Cannot find record.

The system is unable to access the record.

Cannot locate item record. Please see a staff member for assistance.

The system cannot retrieve the item record. You can customize the text of this message.

Failed to check in item.

The SelfCheck unit is unable to check in the item.

Failed to determine loan rule between item and patron.

The item just checked in can satisfy a hold. However, the system is unable to determine which loan rule it would apply if the first patron in the hold queue checked out the item (see Checking In a Held Item at the Pickup Location). You must verify that the Loan Rule Determiner table is set up correctly.

Failed to move hold to item.

The system was unable to move a title- or volume-level hold to an item-level hold on the item that was just checked in.

Invalid PIN entered. Please try again or see a staff member for assistance.

The PIN the patron entered does not match the PIN in the patron record. You can customize the text of this message.

Item was put on holdshelf.

The item has a hold at the current location and should be put on the holdshelf. The system sets the item's STATUS to '!' (ON HOLDSHELF).

Item was set in transit hold.

The item fills a hold and was set in transit to the hold pickup location. This message displays only if your library has acquired the SIP2 Sorter product and has enabled the Identify Items in Transit for Holds component.

Item was set in transit to permanent location.

The item does not belong to the current location and was set in transit to its owning location. The system sets the item's STATUS to 't' (IN TRANSIT) and adds a transit message to the item record.

Message detected.

The checked-in item contains a MESSAGE field that includes the word "problem". This message displays only if your library has acquired the SIP2 Sorter product and has enabled the Identify Problem Items on Checkin component.

Status change from m MISSING.

The item just checked in is not checked out and had a STATUS of 'm' (MISSING), and the SIP2 Circulation Interface has updated its STATUS to '-' (AVAILABLE). This message displays only if your library has acquired the SIP2 Sorter product, has enabled the Update Status for Checked-in Items component, and has included the item's STATUS in the list of status values that should be updated upon checkin.

The check-out cannot be completed. Please see a staff member for assistance.

The system cannot find a loan rule to apply to the checkout. The Loan Rule Determiner table is not set up correctly. You can customize the text of this message.

The item cannot be renewed. Please see a staff member for assistance.

The patron is not allowed to renew the item (for instance, the item is overdue). You can customize the text of this message.

There are unresolved issues with your account. Please see a staff member for assistance.

The patron is blocked from checking out items (for example, the patron record has expired). For information on patron blocks, see Patron Blocks, Messages, and Warnings. You can customize the text of this message.

This item cannot be checked out. Please see a staff member for assistance.

The checkout is blocked or it resulted in a non-circulating loan rule. For more information, see the Patron Blocks table and the Loan Rules table. You can customize the text of this message.

Your library card number cannot be located. Please see a staff member for assistance.

The barcode entered does not match the P BARCODE field of a patron record in the system. You can customize the text of this message.