How Claiming an INN-Reach Item Returned Works

When you claim an INN-Reach item returned, INN-Reach updates the system at the patron site, INN-Reach Central Server, and owning site as follows:

• At the patron site, the system:
  • Removes the virtual item(s) and INN-Reach hold(s) from the patron record.
  • Increments the patron's CL RTRND count.
  • Sends a circulation message for each INN-Reach item claimed returned to the appropriate owning site(s) via the INN-Reach Central Server.
• At the INN-Reach Central Server, the circulation message causes the system to update the STATUS of the item in the INN-Reach Catalog to 'm' (MISSING) and passes the circulation message to the owning site.
• At the owning site, the circulation message causes the system to update the item record as follows:
  • Changes the item's STATUS value to 'z' (CLAIMS RETURNED).
  • Updates the LCHKIN field.
  • Clears the OUT DATE, DUE DATE, and LOAN RULE fields.
  • Removes the virtual patron and the INN-Reach hold from the item record.
  • Replaces the INN-Reach message field with a claimed returned note similar to the following:
    
    
    IR02:20091211000000:Mon 14 Dec 2009:Claimed returned by .p11196
    
    
  • Adds the item record to the On Search file.

See also:

Claiming an INN-Reach Item Returned