Reacquiring ILL Requests via ARTEmail

To reacquire requested ILL item(s) through ARTEmail:

  1. Choose Pending Requests from the Function list.
  2. Highlight the request(s) that you want to acquire and select the Req-Again icon or Options | Request Again.
  3. (Optional) Enter information about expending funds for the acquisition. ILL prompts for this information if your library has the Expend Funds from Acquisitions for Interlibrary Loan feature enabled.
  4. Choose ARTEmail ILL from the drop-down list.
  5. Enter your customer code and password. Note that, once you have specified this information for a request, ILL retains it for subsequent ARTEmail requests in the current session.

ILL can be configured to automatically display your library's customer code and password. For more information about the Automatic ARTEmail Login feature, contact Innovative.

  1. Choose Next.
  2. Enter the following information:
    Voucher Number
    The ARTEmail voucher number (for example, ab00001). You must enter this value for the first ARTEmail request you reacquire during a session. For the remainder of the session, ILL automatically increments the voucher number (e.g., the voucher number for the next request is ab00002). If you are reacquiring multiple requests, ILL increments the voucher number for each request.
    Search Type
    Enter a search type and any special instructions for your search. For example, you might enter S need 1st edition.
    The ARTEmail Direct Document Delivery Feature

    If the ARTEmail Direct Document Delivery feature is enabled at your library, ILL displays additional options in the operation wizard. For more information, see Delivering ILL Documents Acquired via ARTEmail Directly to the Patron.

  3. Choose Next. ILL combines the code "TX," the voucher number you enter, and your search instructions into a transaction line. For example, if you enter the voucher number ab00001 and the search instructions S need 1st edition, ILL creates the transaction line TXab00001 S need 1st edition.

    If you are reacquiring multiple requests, ILL uses the same transaction line, except for the incremented voucher number, for each of the requests. For example, the next two requests would appear as TXab00002 S need 1st edition and TXab00003 S need 1st edition.
    Copyright Fees

    If your library must be charged a copyright fee for the request, include the COPYRT code in the search instructions. To comply with BLDSC standards, ILL automatically removes the COPYRT code and inserts an RZ code between the TX code and the transaction number in the transaction line. For example:

    Voucher number:er12314
    Search type:PHOTO S COPYRT
    System conversion:TXRZer12314 PHOTO S

  4. ILL displays the information that will be sent for the request. If you are acquiring multiple requests, ILL displays information for the first request only. For example:

    The following will be sent:
    TXab00001 S need 1st edition
    Johnson, Ted
    Healthy Eating and Drinking
    New York, NY

  5. Choose Previous to alter the information if necessary.
  6. Choose Next to use the information as entered.
  7. Select a follow-up date. (The follow-up date is the date on which your library should contact the supplier if the requested item has not arrived.)
  8. Choose Finish to complete the acquisition. The system:
    • Rewrites the request(s) in the pending requests file.
    • Appends a message for each request to the ARTEmail file.
    • Displays a confirmation dialog.
  9. Choose Close to continue.
  10. Send the ARTEmail request either automatically by ending the session or manually by choosing Admin | Send ARTEmail Requests.
See also:
Delivering ILL Documents Acquired via ARTEmail Directly to the Patron
Possible Messages (Acquiring ILL Requests)
Reacquiring ILL Requests