Adding Messages at Checkout

To choose the Add Message button, you must be assigned permission 310 (Add Message at Checkout). See Permissions Used by Sierra for more information.

If the Add message at checkout Setup option is enabled for your login, you can add a MESSAGE variable-length field to an item after checkout by using the Add Message button. This function is typically used by staff who notice a problem with an item after they perform a checkout.

Follow these steps to add a message to a checked out item.

  1. In the Check Out tab, select the item record to which you want to add a message. (If you select multiple items, the system disables the Add Message button.)
  2. Choose the Add Message button. The Add Message to Item dialog displays.
  3. Enter the text of the message (up to 250 characters).
  4. To add the message to the item record, choose OK. To continue without adding the message, choose Cancel.
Displaying Item Messages

The system inserts the new MESSAGE field above any MESSAGE fields that already exist in the item record. When the item is subsequently checked in or checked out, the system displays the new message.