Opting Patrons Out of SMS Alerts
You can use Sierra to opt phone numbers out of SMS Alerts:
- Select Admin | Opt Out SMS Subscriptions. Sierra displays the Opt Out SMS Subscriptions dialog box.
- Enter a phone number in the text box. At U.S. libraries, you must enter at least 7 digits of the patron's phone number. At non-U.S. libraries, you must enter the entire phone number, including the international prefix.
- Click Search. The system displays the phone numbers that match your search criteria.
Patrons with failed opt-ins (status "Rejected") might appear in your search results. If a patron record has been deleted, the patron does not appear in the search results.
- Select the phone number of the patron you want to opt out of SMS Alerts.
- To opt out more than one patron, search for and select phone numbers until you have selected all of the phone numbers you want to opt out.
- To opt out the numbers you have selected, click Opt Out. To keep the patron opted in and exit the dialog box, click Close.
- See also:
- Opting In and Out of SMS Alerts