Marking an INN-Reach Item as Lost

To enable the "Marking INN-Reach Items Lost" feature for your INN-Reach System, all Local Servers in the INN-Reach System must enable the feature at the same time, and the INN-Reach Central Server and Local Servers must be operating on the appropriate release. For more information on enabling this feature, ask your Central System Administrator to contact Innovative.

The Marking INN-Reach Items Lost feature enables a patron site to mark an INN-Reach item as lost. If this feature is enabled for your INN-Reach System, you can use the same method to mark an INN-Reach item as you would to mark a local item lost.

When you mark an INN-Reach item as lost, the system:

Removes the item from the list of items checked out to the patron.
Removes the virtual item record.
Adds a fine to the patron record.
Calculates the appropriate charge and prints a replacement bill.
Sends a circulation message to the owning site via the INN-Reach Central Server.

On the INN-Reach Central Server, the circulation message causes the system to:

Update the item STATUS in the INN-Reach Catalog to 'm' (MISSING).
Update entries in the Pickup Anywhere database to indicate the item is lost.

At the owning site, the circulation message causes the system to:

Remove the virtual patron record.
Modify the item record as follows:
- Change the STATUS field to 'l' (LOST).
- Clear the OUT DATE, DUE DATE, and LOANRULE fields.
- Set the LCHKIN field to the current time.
- Replaces the INN-Reach message field with a message indicating the book is lost. For example:
  
  xIR03 Wed 05 Aug 2009: Bill $11.00, lost by .p1021989@10800
Cancel with re-request any additional INN-Reach holds that might be present on the item. The system assigns these cancellations the default cancellation reason, "Item is not available," and classifies them as "Other" (7) for statistical purposes.
Cancel any local holds that might be present on the item and generate hold cancellation notices as appropriate.