Monitoring Load Queues to INN-Reach Central Server

You can determine the status of your Local Server's link to the INN-Reach Central Server by monitoring the number of records waiting to be sent in the local transaction file or waiting to be processed by the INN-Reach Central Server. This information is useful in determining whether or not the Local Server is succesfully sending local transactions, and the INN-Reach Central Server is successfully processing those transactions.

To monitor the status of the link to the INN-Reach Central Server:

  1. Access Admin Corner.
  2. Select the S > SYSTEM status option.

The SYSTEM status display includes a "Transaction File Statistics" section, which includes the following lines:

Local Server Processing Line
Summarizes the progress the Local Server has made in processing the transactions in the local file. The Local Server processes this file as a circular file. The start position increases as records are added to the link file; when the maximum start position is exceeded, the start position reverts to zero. For example:

NON-CIRC link to OHIOL starts at 74464, and has 14643 records, file is 5% full.

Contact Innovative if you observe either of the following conditions:

  • The start position does not change, and the number of records in the link file is increasing.
  • The link file is close to 100% full. (If this file fills up, it stops the transmission process entirely.)
Central Server Processing Line
Summarizes the progress the INN-Reach Central Server has made in processing the transactions being sent from the Local Server. For example:

OHIOL transaction file has 478588 blocks, 1730 not processed. File is 24% full.

In these examples, OHIOL is the INN-Reach Central Server.

The display of these lines can vary depending on the following conditions:

Increasing Record Loading Efficiency at High-volume Sites

If your Local Server generates a high volume of transactions, Innovative can enable features that optimize record loading throughput from your Local Server to the INN-Reach Central Server. See Increasing Record Loading Efficiency at High-volume Sites for more information.