Patron Services Parameters Reference

These parameters are available on the Parameters > Patron Services tabbed page on the Administration Explorer, at the listed organizational levels.

Note:
Separate sets of parameters affect hold requests, notification, and self-check circulation. See Request Parameters Reference, Notification Parameters Reference and Self-Check Parameters Reference.

Parameter

Org Level

Description

Default Setting

Account transaction deletion

System, Library, Branch

Specifies whether finished transactions older than a specified period are deleted from the patron’s transaction summary. Double-click to display the Finished Transaction deletion setup dialog box. See Setting Patron Accounting Options. This setting also determines how long certain patron account data from deleted patron records is saved for cash reports. See Retaining Financial Information for Deleted Patron Records.

Not enabled (transactions are not deleted); if enabled, default period is 3 years.

Accrued fine options

System

Determines whether to include claimed items and/or lost items in estimated accrued fine calculations; determines whether to include estimated accrued fines in blocking calculations. See Calculating and Blocking for Estimated Accrued Fines.

No options checked

Address verification System Opens the Address Verification dialog box where you can enable address verification, specify the URL for the verification service, and set an expiration term.

Associated patron options

System, Library, Branch

Sets a limit on the number of records that can be associated with one patron record, specifies the defaults for whether primary patrons are allowed to pick up held items for their associated patrons, and whether the primary patron is blocked when associated patrons are blocked. See Associated Patron Blocking.

20; do not block; do not allow pickup

Check-in: auto-charge fine from item work form and find tool context menu

System, Library, Branch

Determines whether overdue fines are automatically charged to the patron account when overdue items are checked in from the Item workform, the Find Tool context menu, or the Patron Status workform - Items Out view. When the parameter is set to Yes and an overdue item is checked in, the fine is automatically charged to the patron account. If the overdue item can fill an active hold request, the hold request message appears and the staff member takes action on the hold request message. (When the parameter is set to Yesand a billed item is checked in, the Resolve lost/billed item dialog box appears, the staff member resolves the billed charges, and the item is checked in. If the billed item can fill a request, the hold request message appears before the Resolve lost/billed item dialog box. The staff member takes action on the hold request message first.) If the parameter is set to No, the Check In - Fine dialog box appears when the item is overdue, and the staff member resolves the fine accordingly. However, if the item can fill a hold request, the hold request message always appears first.

Yes

Check-in: Listview options

System, Library, Branch

Specifies which optional columns (Title, Material Type, Patron Name) appear on the Check In workform’s Items Checked In list for the Normal view and Bulk view. See Setting Up the Check In Workform.

All values selected

Check-in: Prompt for in-transit in bulk mode

System, Library, Branch

Applies to bulk check-in. Items assigned to another branch are automatically given a status of In-transit when checked in. This parameter specifies if a message notifies the user of the In-transit status when an item is checked in at a branch other than the assigned branch.

No — No message is displayed.

Check-in: Prompt for in-transit in normal mode

System, Library, Branch

Applies to normal check-in. Specifies if a prompt appears when an item is checked in at a branch other than the assigned branch. The prompt offers the choice of changing the item’s status to In-transit to its assigned branch, or changing the item’s status to In.

No — Items assigned to another branch are automatically given a status of In-transit when checked in

Check-in: Receipt options

System, Library, Branch

Specifies which fields appear on the check-in receipt. See Setting Up Circulation Receipts.

Item barcode, title, author, material type, call number, and patron’s limited barcode

Check-out: Charge options

System, Library, Branch

Sets policies for charging for check-out and/or renewal. See Charging for Checkout and Renewal.

No charges enabled

Check-out: Listview options

System, Library, Branch

Specifies which optional item information columns appear on the Check Out workform. See Setting Up the Check Out Workform.

All values selected

Check-out: Optional patron data

System, Library, Branch

Specifies which optional patron data fields appear on the Check Out and Patron Status workform. See Setting Up the Check Out Workform.

Check-out: Receipt options

System, Library, Branch

Specifies which optional fields appear on the check-out receipt. Also specifies if receipts are printed after a prompt and whether Leap checkouts prompt for eReceipt options for patrons who do not receive eReceipts. See Setting Up Circulation Receipts.

Library phone, library Web address

Check-out: Require format selection when checking out integrated eContent

System, Library, and Branch

Specifies whether patrons are required to select the format when checking out integrated eContent titles in the PowerPAC and Mobile PAC.

No

If set to Yes for the organization, patrons must select the format when checking out integrated eContent titles from the PowerPAC or Mobile PAC.

Check-out: warn if item is from another branch

System, Library, Branch

Determines whether this message is displayed when you attempt to check out an item that belongs to another branch: This item is assigned to ‘Branch X.' Do you want to continue with this transaction?

No

Check-out: warn to send item in-transit

System, Library, Branch

Applicable when the parameter Check-out: warn if item is from another branch is set to Yes and the staff member chooses No (do not continue with the check-out transaction). Determines whether this subsequent message is displayed: Do you want to put this item in transit to ‘Branch X?’

Yes

Claims: Number patron can have at one time

System, Library, Branch

If a patron claims that she never had an item or that she returned an item, and a claim is added to her record, this setting determines how many claims she can have before Polaris blocks her account. These include only the claims still on the patron’s record, not items that have been recovered.

10

Claims: Total number allowed

System, Library, Branch

Specifies the maximum number of resolved and unresolved claims a patron is allowed. If a patron accumulates the maximum number of claims, Polaris blocks the patron from borrowing any more items. Maximum claims include current claims and all the old claimed items that have since been found.

Value from parent organization setting

Collection agency options

System, Library, Branch

Defines the conditions and methods for sending delinquent account information to a collection agency. Double-click Collection agency optionsto display the Collection Agency Setup dialog box. See Using a Collection Agency.

Consortium circulation

System

Specifies the governing library (transacting branch, item’s assigned branch, patron’s branch) to use for due date calculation, loan and request limits, fine calculation, and lost item recovery. Double-click Consortium circulation to display the Consortium Circulation dialog box. See Governing Library for Circulation Transactions.

Course reserve options

System, Library, Branch

Defines the default settings for the reserve item “record,” which stores circulation, status, and disposition information about an item that has been placed on course reserve. Double-click Course reserve options to display the Course Reserve dialog box. See Setting Up Course Reserves.

Credit for overpayment

System, Library, Branch

Specifies whether an overpayment on a patron account can be applied to the account as a credit. See Setting Patron Accounting Options.

No

Days not fineable

System, Library, Branch

Identifies the days of the week for which fines are not charged on an overdue item. For example, a library decides to designate Sunday as a “day not fineable” because the library is closed. If an item is due on Saturday and returned on Monday, fines are not charged for Sunday.

To select days for which overdue fines are not charged, double-click Days not fineable to display the No Fine Day(s) dialog box. Then select the check box for each day to be omitted for overdue fines, and click OK.

None

Distributed waives

System, Library, Branch

Specifies whether a specific amount can be deducted from each of several selected charges on a patron’s account. See Setting Patron Accounting Options.

No

Due date truncated: Prompt

System, Library, Branch

Specifies whether a message is displayed at circulation when a due date is changed automatically according to the number of hold requests for an item (see Defining Hold Processing Options), or for an end-of term due date setting (see Setting End-of-Term Due Dates).

No

Duplication detection options

System, Library, Branch

Specifies which, if any, additional patron record fields are checked for matching criteria during patron duplicate detection. Double-click Duplicate detection options to display the Duplicate detection options dialog box. See Setting Patron Duplicate Detection.

No values selected

End-of-term due date options

System, Library, Branch

Specifies one or more due dates for items. This feature allows libraries to prevent the circulation of items after a certain date, such as the end of a school term. After the date has passed, items can circulate again. Double-click End-of-term due date options to display the End-of-term due date options dialog box. See Setting End-of-Term Due Dates.

EReceipt options

System, Library, Branch

Enables eReceipts (e-mail and/or text message receipts) so that patrons can receive these instead of printed check-out, renewal, and fine receipts. See Setting Up eReceipts.

Not enabled; no values selected

Express patron registration options

System, Library, Branch

Specifies the values that automatically appear in fields on the Express Registration workform upon express patron record creation. Double-click Express patron registration options to display the Express patron registration options dialog box. See Setting Express Registration Defaults and Requirements.

Fine and loan period defaults

System, Library, Branch

Specifies default fine and loan period values to use when a new fine or loan period code is created. See Setting Up Course Reserves and Set SIP self-check parameters.

Fine receipt options

System, Library, Branch

Specifies which optional fields appear on the fine receipt, and whether a receipt is printed for waived charges. See Setting Up Circulation Receipts.

Library phone, library Web address, Suppress for waived charges

Fine receipts: Print duplicate receipt

System, Library, Branch

If fine receipts are printed, this setting specifies whether duplicate fine receipts are also printed, which may be required by library policy. See Set fine receipt options.

No

Floating options

System, Library, Branch

Specifies whether floating collections processing is enabled. At the System level, specifies limits on items that can float by collection or title/material type. See Setting Up Floating Collections.

Floating not enabled.

Free days (bulk)

System, Library, Branch

Identifies the default number of days omitted from overdue fine calculations at bulk check-in and when uploading offline transaction files (Bookmobile workform). This setting also determines free days A value applied at normal and bulk check-in, renewal, and offline that allows you to omit a specified number of days from the overdue fine calculation. for check-in and renewal from the Patron Status workform - Items out view, the item record, Find Tool, and during check-out when an item already checked out to one patron is checked out to another. See Free Days.

0 days

Free days (normal)

System, Library, Branch

Identifies the default number of days omitted from overdue fine calculations at normal check-in. Free days are used to cover unexpected closings when books might be checked in late, and the library does not want to charge overdues for the unexpected down time. See Free Days.

0 days

Hold slip options

System, Library, Branch

Specifies which optional fields appear on the hold slip. See Setting Up Circulation Receipts.

Patron name, Limited patron barcode, Print patron phone, Patron address

Holds call slip: enable

System, Library, Branch

Specifies whether a specially formatted hold call slip is available. This slip includes extended information, and can be folded to conceal patron information. See Setting Up Circulation Receipts.

No

Holds pickup slip options

System, Library, Branch

Specifies whether a specially formatted hold pickup slip is available. This slip is formatted for libraries that let patrons pick up their own held items. Specifies which optional fields appear on the hold pickup slip and the number of blank lines to place at the right ride of the hold pickup slip. See Setting Up Circulation Receipts.

Not enabled

Hours of operation

System, Library, Branch

Identifies the days closed and hours opened for the organization. Double-click Hours of operation to display the Hours of Operation dialog box. You can also make these settings on the branch workform (select Tools, Define Hours of Operation). To set specific dates closed, such as January 1, 2010, see Identifying Dates Closed.

No values

In-transit slip options

System, Library, Branch

Specifies whether a requesting patron’s name is printed on the in-transit slip, whether the destination branch’s full name or an abbreviation is printed, and whether the in-transit and pickup slips are to be combined. See Setting Up Circulation Receipts.

Patron’s name - Yes; Branch full name

Items out receipt options

System, Library, Branch

Specifies the optional information to include on the printed Items Out list, available from the Patron Status workform - Items Out view. See Set Items Out receipt options.

Last use patron display

System, Library, Branch

Specifies whether the link to the previous borrower’s record is available, and whether the patron’s barcode is displayed, on the Item Record workform - Circulation view. Privacy policies at the library may restrict displaying who had an item after the item is returned.

Yes — The Item Record workform - Circulation view offers a link to the last borrower’s record, and the patron’s barcode is displayed.

Last use patron: Delete System, Library, Branch Determines if the previous borrower’s information is kept on item records. Yes
Last use patron: Number of days to keep System, Library, Branch Sets the number of days the previous borrower’s information is kept on item records. 0

Lost item charge options

System, Library, Branch

Specifies whether an item’s status is changed to lost when the item is billed for overdue fines (system level only); whether overdue fines are charged to the patron’s account if you set billed items to be declared lost automatically; whether overdue fines are charged to the patron’s account when an item is declared lost; or whether overdue fines are instead calculated when a lost item is returned. See Overdue Fines on Lost Items.

Lost item recovery

System, Library, Branch

Specifies the automatic actions to take when lost items are recovered at check-out, normal check-in, and bulk check-in. Certain settings also apply to offline circulation and Polaris ExpressCheck. When you set automatic default processing options, staff do not need to resolve lost items manually when they are recovered at circulation. See Setting Lost Item Recovery Defaults.

Lost item transition System, Library, Branch

Updates the circulation status of Lost items to either Missing or Withdrawn based on the amount of time they have been lost. See Set up lost item transition to missing or withdrawn.

Material type groups

System

Specifies groups of material types and sets check-out limits on a selected groups for specified patron codes. See Defining Material Type Group Limits.

Missing item transition System Updates the circulation status of Missing items to a status of Withdrawn after a specified period of time. See Set up missing item transition to withdrawn.

Offline (Automated): Client workstations: Continue on error

Specifies whether to continue or stop the automatic offline process if an error is encountered when pulling transactions from a workstation. If this parameter is set to Yes, the process continues even if an error is encountered, such as the workstation is offline or the .TRN path is invalid, and the job cannot pick up the .TRN files.

Yes

Offline (Automated): Directory where offline TRN files are stored

System

Specifies the directory where the offline TRN files are gathered and stored on the client workstation.

C:\ProgramData\Polaris\5.0\OfflineTransaction

Note:
If your library chooses to use a network share, enter the path in this parameter. For example, \\server\share

Offline (Automated): Enable automatic offline uploading

System When set to Yes, this parameter enables automatic offline processing for all branches in the library system. See Setting Patron Duplicate Detection. No
Offline (Automated): Generate one upload log per branch - This parameter, set at the System level only, is System Specifies whether one or multiple log reports are created. If the value is set to Yes, one upload log is generated per offline branch. If this parameter is set to No, a single log file is generated for all offline branches. Log files are saved to: \\SERVER\c$\ProgramData\Polaris\<version>\Logs\Offline Yes

Offline (Automated): Polaris user for automatic upload process

System Specifies the user assigned during the automatic upload processing. To specify a user, choose the user from the drop-down list of usernames. PolarisSuperUser.

Offline (Automated): Send offline upload log report to email address

System, Library, Branch

Specifies the email addresses of users who receive the log reports. (If the job runs and no email address has been entered at the branch, library, or system level, the logs will still be produced, but they will not be emailed.) You can enter one or multiple email addresses, not to exceed 255 characters total. If multiple email addresses are entered, they must be separated by semicolons.

None defined

Offline: Include patron account balance

Determines whether the patron account balance is included in the offline MDB files. (It does not affect offline circulation operations.

Offline: trap holds at check-in

System, Library, Branch

Determines whether eligible items are trapped An item is said to be trapped for a hold when an item that fills a request is scanned at circulation and the system links the item to a specific request, either automatically or by displaying a message that prompts you for a decision. for holds when an offline file with check-in transactions is uploaded. See Holds Processing at Upload.

Yes

ORS packing list

System, Library, Branch

Specifies header and rating line text for outreach services packing lists where reader ratings are enabled. See Setting Up Reader Ratings.

None defined

ORS reading history

System, Library, Branch

Specifies the length of time a title is kept in an Outreach Services patron’s reading history, and the maximum number of titles the history can contain. See Setting Up Outreach Services.

3 years, 1,000 titles

ORS automatically print packing list

System, Library, Branch

Determines whether the packing list is automatically printed when items are checked out for outreach services patrons. See Setting Up Reader Ratings.

No

ORS: Include other library items in selection list processing

System, Library, Branch

Used in outreach services processing. When this parameter is set to Yes, items belonging to the libraries in the ORS: Included Branches policy table are candidates for selection list processing when staff members choose Default branches to select items. The staff member can also choose Any to include items from any branch in the system. When the parameter is set to No, the table is ignored and the Default branches and Any options are not available. Only items belonging to the logged-in branch are selection list candidates. For more information about setting the ORS: Included Branches policy table, see Set branch items to include in outreach selection lists. For more information about all Polaris Administration settings that affect outreach services processing, see Setting Up Outreach Services

 

ORS: Prompt for update during normal check-out

System, Library, Branch

Displays a prompt to update the next service date for an active ORS patron during normal check out.

Yes

Outreach title rating System Specifies a rating scale for outreach services patrons if you choose to enable reader ratings. Outreach services patrons return their ratings with their items, and staff members enter the ratings in the patron account. See Set up reader ratings.  

Outreach title rating enabled

System, Library, Branch

Determines whether reader ratings for titles can be added to an outreach services patron record (Patron Status workform -Reader Services view). See Setting Up Reader Ratings.

No — Reader ratings cannot be added to patron record.

Overdues: # of days until long overdue

System, Library, Branch

Specifies the number of days to count from the day the item becomes overdue until the item becomes “long overdue.” Polaris uses the threshold to increment the long overdue counter.

0 (zero) — Suppresses the long-overdue status and any related long-overdue processing.

Overdues: Add closed days/dates to grace days

System

Specifies whether to include closed days and dates in your system’s grace period calculations. See Grace Periods.

No

Overdues: Block for long overdue items

System, Library, Branch

Specifies whether a check-out is interrupted if the patron has any borrowed items with the long overdue status. The time interval that makes an item long overdue is specified by the Overdues: # of days until long overdue parameter

Yes - A message interrupts check-out when the patron barcode is entered if the patron has long overdue items.

Overdues: Charge fines for claimed items

System

Specifies whether an overdue fine is charged if an item with the status Claim Returned or Claim Never Had is checked in or checked out.

Yes - Overdue fines are charged on overdue claimed items that are checked in or checked out.

Overdues: Clear fine if recovered at check-out
(System)

System

Specifies whether an overdue fine is automatically waived if the item is “recovered” during a check-out.

No - The fine remains in a patron’s account history for the overdue item.

Overdues: Clear fine if recovered at renewal

System

Specifies whether an overdue fine is waived automatically for an overdue item if the patron is renewing the item.

No - The fine remains in a patron’s account history for the overdue item.

If set to Yes, the fine is waived automatically if the patron renews the overdue item.

Overdues: Maximum overdue fine balance System

If a dollar amount above $0.00 is set, the overdue fine balance in all patron accounts cannot exceed this amount.

See Circulation Permissions Reference

$0.00 - By default, the maximum overdue fine limit is not set, and the amount displays as $0.00.

Overnight loan period

System, Library, Branch

Indicates that the library automatically permits overnight loans for hourly loans (less than 24 hours) due after the library’s closing time. Double-click Overnight loan period to display the Overnight Loan Period dialog box. To permit automatic overnight loans, select the Allow automatic overnight loan check box. To make overnight loans due later than the library’s opening time, input hours or minutes in the time period boxes (Time after opening when item is due). Click OK to submit your settings. See Hourly Loans.

Selected, with one hour of additional time.

Patron Account: Charge Alert Threshold System, Library, Branch Defines the charge alert threshold value. The system displays a warning message if a staff member adds a charge to a patron account that exceeds the charge alert threshold. $999.00

Patron delete options

System, Library, Branch

Defines whether and how Polaris automatically deletes patron records in batch processing. With this parameter, you also set the thresholds for exceptional conditions to block patron record deletion. Double-click Patron delete options to display the Patron delete options dialog box. See Setting Options for Deleting Patron Records.

 

Patron message text: Configure

System, Library, Branch

Defines available messages for posting to specific patron records and provides the ability to translate the messages into languages licensed for Polaris PowerPAC. See Setting Up Patron Messages.

 

Patron message text: Expiration period

System, Library, Branch

Sets the standard posting period (1-99 days) for messages that have been posted to specific patron records. See Setting Up Patron Messages.

14 days

Patron Registration Filter genders System, Library, Branch Allows you to manage gender drop down lists.  

Patron registration: Filter patron codes

System, Library, Branch

Specifies which patron codes, as defined in the Patron Codes policy table, are available for selection in the organization's workforms. See Defining Patron Codes.

All selected

Patron registration options
(System, Library, Branch)

System, Library, Branch

Specifies the values, if any, that automatically appear in fields on the Patron Registration workform upon patron record creation. Double-click to display the Patron registration options dialog box. See Setting Patron Registration Required Fields and Defaults.

 

Quick-circ: material type

System, Library, Branch

Specifies the default material type setting for new quick-circ item records. See Circulating Ephemeral Items.

 

Reading history

System, Library, Branch

Identifies how patron reading histories are maintained in Polaris. Double-click to display the Reading History Setup dialog box. See Setting Reading History Options.

Applies to Leap.
If the Enable reading history box is checked, in the Reading History Setup dialog box, the Reading History link appears in the More menu on the Patron Registration workform in Leap. If the check box is not checked, the link does not appear.

 

Registration fee options

System, Library, Branch

Specifies the registration fees, if any, for specific patron codes. The fee is applied automatically at the time of registration or renewal, and the patron account is blocked until the charge is paid.

Double-click to display the Registration Fee Options dialog box. See Charging for Patron Registration.

 

Remove patron ID from circ transactions

System, Library, Branch

Purge patron identification information from transaction records and item record histories after a specified time period. See Removing Patron ID Information from Transaction Files.

 

Renewal: Auto renew System, Library, Branch

Specifies whether automatic renewals are performed. Automatic renewals are completed as part of the Notices Processing SQL job. When the job runs, it automatically renews eligible items for which the item's assigned branch has theRenewal: Auto-renewparameter set to Yes. A patron's items will be auto-renewed based on the number of days specified in the Notice options, Reminders setting for the patron's registered branch. See Automatic Renewal Process.

No

Renewal: Block if there are holds

System

Displays a block message when a renewal attempt is made on an item that is out and there are requests for the title. Staff with the required permissions can renew the item, or the renewal can be canceled.

When set to Yes, the block message is always displayed when there are requests for the title. When set to No, the block message is displayed only when the item being renewed is the only item available to fill the request. If other holdable and potentially eligible items are In, no dialog box appears and the item can be renewed. See Blocking Holds at Renewal.

Yes

Replacement fee options

System, Library, Branch

Defines how the replacement cost and processing fees are calculated for each material type when a patron is charged for replacing a lost or damaged item.

Double-click to display the Replacement Fee Defaults dialog box. See Setting Replacement Fee Defaults.

 

Shelving status options

System, library, branch

When an item is returned to its assigned branch and checked in, the item’s circulation status becomes In even though the item may not be immediately returned to the shelf. Use this parameter to enable a shelving status description and, for each material type, set a period of time during which the checked-in item’s In status is displayed as Shelving (or another appropriate description). See Setting Shelving Status.

 

Standard loan period

System, Library, Branch

Defines the loan period that the system, library, or branch uses during offline circulation, when there is no access to the database to determine the loan period.

21 days

Undefined fine amount

System

Defines the fine amount that the system uses when the fine cannot be determined, perhaps because a patron code has not been defined. This value is also used to automatically populate the tables if a new branch or patron code is added.

$5.00

Undefined loan period

System

Defines the loan period that the system uses when the loan period cannot be determined, perhaps because a patron or item code has not been defined. Polaris displays a message at check-out if the undefined loan period is being used. Staff members can use the undefined loan period or set a loan period manually, using the Special Loan Period dialog box. This value is also used to automatically populate the appropriate tables if a new branch or patron code is added.

14 days

Waive All displays

System, Library, Branch

Determines whether the Waive All icon and shortcut key are available for use from the Patron Status workform - Account view. See Waive All Option in the Patron Status Workform - Account View.

Yes

WAM Block if Patron has stops

System, Library, Branch

For libraries that use Wireless Access Manager (WAM) software. Determines whether patrons whose accounts are blocked can use wireless access. When you set this parameter to Yes at the branch level, it applies to patrons registered at that branch no matter where the blocked patron tries to use wireless access. That is, even if the blocked patron tries to use wireless access at a branch that sets this parameter to No, the patron cannot use wireless access at that branch.

Yes

You Saved Receipt Options System, Library, Branch (some options available at System level only) Use this parameter to include a “you saved” message on print and email check out receipts. You can set the options to include the message on printed and e-mail receipts and items out slips at the System, Library, or Branch level. The options to use the default replacement fee when price is unavailable, and include renewals in the total value can be set at the System level only. See You Saved Receipt Messages