Change your passcode (PIN)

Depending on your library, you can change your passcode from either the Log in page, or from your patron profile in the Account Portal. The wording on the Log in page may vary based on library settings. For example, your passcode may be referred to as PIN.

Note: Only the account owner can change the passcode. This security measure helps protect all linked account owners.

To change your passcode from the Log in page

  1. In the upper-right section of any page, select Log in.
  2. On the window that appears, select Sign in.
  3. On the Log in page, select Forget Your PIN?.

    4. If your library customized the text, the link might say Reset your password or something similar.

  4. Follow the instructions.

To change your passcode from your patron profile

  1. In the Account Portal, select Account.
  2. Select Edit.
  3. Scroll down to the Library Information section.
  4. Select Change Passcode.
  5. In the Current Passcode box, enter your passcode.
  6. In the New Passcode box, enter a new passcode.

    7. Be sure to follow your library’s passcode requirements if present.

  7. In the Confirm New Passcode box, enter the new passcode again.
  8. Select Change Passcode.

See also