Mobile Worklists Error Messages
The Mobile Worklists app displays error messages under the following conditions:
| Operation | Reason | Message | HTTP Code |
|---|---|---|---|
| Sign In | No internet |
Sign In Failed Could not connect to server. Please check your Internet connection. |
0 (no response) |
| Sign In | Platform down |
Sign In Failed Could not connect to server. Please check your Internet connection. |
0 (no response) |
| Sign In | Username/password empty |
Sign In Failed Please enter your username and password. |
400 |
| Sign In | Username or password is invalid |
Sign In Failed The username or password is invalid. Please try again. |
404 |
| Sign In | Other |
Sign In Failed There was a problem with this operation. Please try again. |
Any other 4xx or 5xx code |
| Sign Out | No internet |
Sign Out Failed Could not connect to server. Please check your Internet connection. |
0 (no response) |
| Sign Out | Platform down |
Sign Out Failed Could not connect to server. Please check your Internet connection. |
0 (no response) |
| Create a new list | No internet |
Error Creating Worklist Could not connect to server. Please check your Internet connection. |
0 (no response) |
| Create a new list | Platform down |
Error Creating Worklist Could not connect to server. Please check your Internet connection. |
0 (no response) |
| Import an existing list | No internet |
Error Loading Worklist Could not connect to server. Please check your Internet connection. |
0 (no response) |
| Import an existing list | Other |
Error Loading Worklist There was a problem with this operation. Please try again. |
Any other 4xx or 5xx code |
| Delete a list | No internet |
Error Deleting Worklist Could not connect to server. Please check your Internet connection. |
0 (no response) |
| Delete a list | Platform down |
Error Deleting Worklist Could not connect to server. Please check your Internet connection. |
0 (no response) |
| Delete a list | The list was already deleted |
Error Deleting Worklist There was a problem with this operation. Please try again. |
404 |
| Export a list | No internet |
Error Exporting Worklist Could not connect to server. Please check your Internet connection. |
0 (no response) |
| Export a list | Platform down |
Error Exporting Worklist Could not connect to server. Please check your Internet connection. |
0 (no response) |
| Export a list | The list was deleted. |
Error Exporting Worklist This worklist could not be found on the server. |
404 |
| Export a list | Other |
Error Exporting Worklist There was a problem with this operation. Please try again. |
Any other 4xx or 5xx code |
| Add an item to a list | No internet |
Error Adding Item Could not connect to server. Please check your Internet connection. |
0 (no response) |
| Add an item to a list | Platform down |
Error Adding Item Could not connect to server. Please check your Internet connection. |
0 (no response) |
| Add an item to a list | Item already on list |
Error Adding Item Item already in list. |
409 |
| Add an item to a list | Barcode invalid |
Error Adding Item Your barcode search for [barcode number] retrieved no items. Please verify you added it correctly. |
410 |
| Add an item to a list | More than one item with the same barcode |
Error Adding Item Your search for barcode [barcode number] retrieved multiple items. Please check barcode in ILS. |
490 |
| Move one or more items from one list to another | No internet |
Unable to Move Could not connect to server. Please check your Internet connection. |
0 (no response) |
| Move one or more items from one list to another | Platform down |
Unable to Move Could not connect to server. Please check your Internet connection. |
0 (no response) |
| Move one or more items from one list to another | Duplicate entry already in list |
Already in List [number] items are already in Destination list. Continue moving? |
400 |
| Move one or more items from one list to another | Source (current) list no longer exists |
Unable to Move Current list no longer exists. Please refresh lists in My Lists. |
404 |
| Move one or more items from one list to another | Destination list no longer exists |
Unable to Move Destination worklist no longer exists. Please refresh lists in My Lists. |
|
| Move one or more items from one list to another | One or more items in current list no longer exist |
Unable to Move One or more items no longer exist. Please refresh to update your list. |
|
| Move one or more items from one list to another | Cannot move items for any other reason |
Unable to Move There was a problem moving your items. Please check your Internet connection and try again. |
Any other 4xx or 5xx code |
| Add a star to an item to flag it for follow-up. | No internet |
Unable to Star Could not connect to server. Please check your Internet connection. |
0 (no response) |
| Add a star to an item to flag it for follow-up. | Bad request |
Unable to Star There was a problem with this operation. Please try again. |
400 |
| Add a star to an item to flag it for follow-up. | Forbidden; user not authorized |
Unable to Star This user is not authorized to perform this action. Please contact your Administrator. |
403 |
| Add a star to an item to flag it for follow-up. | Not Found |
Unable to Star Current list no longer exists. Please refresh lists in My Lists. |
404 |
| Remove the star from a starred item. | No internet |
Unable to Unstar Could not connect to server. Please check your Internet connection. |
0 (no response) |
| Remove the star from a starred item. | Bad request |
Unable to Unstar There was a problem with this operation. Please check your Internet connection. |
400 |
| Remove the star from a starred item. | Forbidden; user not authorized |
Unable to Unstar This user is not authorized to perform this action. Please contact your Administrator. |
403 |
| Remove the star from a starred item. | Not Found |
Unable to Unstar Current list no longer exists. Please refresh lists in My Lists. |
404 |
| Move between Item Detail screens | No internet | Could not connect to server. Please check your Internet connection. | 0 (no response) |
| Sort list in descending order from the list of item entries | No internet |
Error Sorting Worklist Could not connect to server. Please check your Internet connection. |
0 (no response) |
| Tap Done after sorting on the Sorting screen. | No internet |
Error Sorting Worklist Could not connect to server. Please check your Internet connection. |
0 (no response) |
| Scan an RFID tag (Android only) | The NFC feature is disabled on your device. To scan an RFID tag, enable NFC in your device settings. | Enable NFC in settings | 0 (no response) |
| Scan an RFID tag (Android only) | The connection with the RFID tag was interrupted. To try scanning again, hold your device closer to the tag, and wait until the spinning icon appears. | Tag lost. Try again. | 0 (no response) |
| Scan an RFID tag (Android only) | The scanned RFID tag is unsupported or does not contain a valid barcode. See Sending Diagnostic Data to Developers for more information. |
Barcode was not found! Should the app send RFID data to developers to analyze? |
0 (no response) |
| Scan an RFID tag (Android only) | No tag was scanned while trying to send diagnostic data. Scan or enter a tag to continue. | Scan tag first | 0 (no response) |
| Using the RFID Diagnostic tool (Android only) | The NFC feature is disabled on your device or your device does not support NFC. To use the RFID Diagnostic tool, make sure your device supports NFC and that NFC is enabled in device settings. | NFC scanning is disabled or not available | 0 (no response) |