Freeing Records in Use
When an order, invoice, or section record is retrieved for updating, it is "in use." This prevents the record from being retrieved for updating by another user until the first user is finished. Records are freed for the next user as soon as updates are made permanent. Also, records in use are automatically freed when the system is restarted.
If a record has not been freed by the system, you can free it as follows:
- Select Admin | Free Records In Use.
- On the Free Records in Use dialog box, locate the in-use record by doing one of the following:
- Select Record # from the list and enter the record number.
- Select Barcode from the list and enter the barcode number.
- Click Check.
- If the record is in use, Sierra asks if you want to clear it. Click Yes to free the record or No to leave the record in use.