Renewing Items by Telephone

Both TALKINGTECH's i-tiva CONNECT and Innovative's Telephone Renewal System (TRS) products enable patrons to renew items by phone.

To acquire i-tiva CONNECT, contact Innovative. For information on configuring and using i-tiva CONNECT, see:

• Integrating i-tiva in this help system.
• The i-tiva documentation available from TALKINGTECH.

For information on configuring and using Innovative's TRS, see Telephone Renewal System.