Allowing INN-Reach Requests for Locally Available Items
INN-Reach identifies an item as locally available if the item has a STATUS of '-' (AVAILABLE) and both the owning site and the patron site belong to the same Local Server. By default, patrons are not allowed to place INN-Reach requests for items that are available at their own sites. If a patron attempts to request a locally available item, INN-Reach denies the request, and WebPAC displays the following message:
You cannot use <INN-Reach SYSTEM> to request items that are available at your institution.
However, Innovative can configure the system to allow your patrons to place INN-Reach requests for locally available items. The system manages the request as an INN-Reach request until the owning site checks out the item to the patron site, at which point the system converts the INN-Reach hold to a local hold. Thereafter, the hold is managed through standard circulation processes.
If there is more than one locally available item, INN-Reach randomly chooses one to fulfill the request.
If you allow your patrons to submit INN-Reach requests for locally available items, you must ensure that all of your site's items that are requestable in the INN-Reach Catalog are also requestable at your site:
- The Rules for Requesting file on the Local Server must allow requesting for all local I TYPES that map to requestable INN-Reach Central Server I TYPES.
- The Loan Rule Determiner Table on the Local Server must allow circulation for the combination of all local I TYPES that are requestable in the INN-Reach Catalog and all local P TYPES that are allowed to place requests in INN-Reach.