Credit Card Payments from Polaris ExpressCheck

Credit card payments for fines and fees are allowed from Polaris ExpressCheck if both the patron's registered branch allows credit card payments, and the ExpressCheck workstation's branch allows credit card payments. If credit card payments are enabled for ExpressCheck, patrons can log in and submit payments for fines and fees from ExpressCheck workstations that are equipped with a credit card reader. The patron selects the charges to pay on the Fines and Fees page, and selects Pay fines now. The patron swipes the credit card through the card reader. When the transaction is complete, the patron may receive an e-mail receipt that lists the charges paid, provided and email address is in the patron record. The Patron Status workform, Account view displays a note that the payment was made through ExpressCheck.

Possible error messages:

• Timeout message - The transaction timed out and is canceled.
• Payment did not go through as entered - Transaction is not authorized or is canceled by the gateway.
• Update patron account failed - The patron’s credit card was charged, but the patron account was not updated.

For instructions on setting up one of the e-Commerce gateways that can process credit card payments from the Polaris staff client, ExpressCheck, PowerPAC, and MobilePAC, see the topic for the gateway your library will use:

• E-Commerce with EnvisionWare®
• E-Commerce with Comprise™ SmartPAY™
• E-Commerce with PayPal® Payflow Pro®
• E-Commerce with Class Point of Sale