Manage Not-Supplied Hold Requests

You can also convert these requests to interlibrary loan requests. To delete or reactivate Not-supplied hold requests for your patrons:

Note:
A Not-supplied request cannot be made Active if the conditions that made it Not-supplied have not changed. You can reactivate the request, but as soon as the system determines that it cannot be filled, the status again becomes Not-supplied.

1. Select Circulation, Request Manager from the Polaris Shortcut Bar.

The Request Manager workform - Hold Requests view appears.

2. Select your branch in the Branch name box, Patron in the By box, and Not Supplied in the Status box.
3. Delete, reactivate, or convert the requests:
   • Click  to delete the requests. See Delete hold requests.
   • Click  to reactivate the requests. See Reactivate hold requests.
   • Click  to convert the requests. See Convert hold requests to ILL requests.

Note:
Your library may automatically delete Not-supplied hold requests after a specified period of time.

Related Information

Cancel a not-supplied request - You can cancel a Not-supplied request from the Hold Request workform. Click the Cancel icon in the workform toolbar.