Editing Hold Requests

After hold requests have been placed, you can edit them in the following ways:

• Transferring requests from one bib or item to another - You can transfer active or inactive hold requests from one bibliographic or item record to another. For example, you may want to transfer a hold request from a bibliographic record with many hold requests to a record with few requests or more copies. See Transfer a hold request from one bib or item to another.
• Change the hold pickup location - You can change the hold pickup location in the Polaris staff client, and your library may allow patrons to change the hold pickup location from the PAC (PowerPAC and Mobile PAC). See Edit hold request data.
• Cancelling/deleting requests - If a patron no longer wants a requested title, you can cancel or delete the hold request manually. Whether you choose to cancel or delete requests depends on the situation, the request’s status, and your library’s policy. See Cancel hold requests and Delete hold requests.
• Reactivating requests - You can reactivate hold requests to permit items to fill them. When you reactivate a hold request, the request immediately becomes Active with a new expiration date, and items can be trapped An item is said to be trapped for a hold when an item that fills a request is scanned at circulation and the system links the item to a specific request, either automatically or by displaying a message that prompts you for a decision. for it. See Reactivate hold requests.
• Converting requests - You can manually convert hold requests to interlibrary loan (ILL) requests. The hold requests must have one of the following statuses: Active, Expired, Inactive, Not-supplied. You might decide to convert a hold request if items are not trapping for it. See Creating Interlibrary Loan Requests.