Check In a Damaged Item

You can check in a damaged item from the Check In workform if the item's circulation status is Out or In and you have the following permission settings in Polaris Administration (staff client):

• Special item check in: Access

• Special item check in: Select damaged

For more information about these permissions, search for "Circulation Permissions" in the Polaris staff client help.

Note:
You can also declare an item damaged from the patron record. For more information, see Declare an Item Damaged.

To check in a damaged item

1. Select CHECK IN.

   The Check In workform appears.

2. Select the Damaged view.

3. Do one of the following:

   • Scan the barcode of the item you want to check in.

   • Select FIND TOOL to search for and select the item you want to check in.

4. Select Enter .

   The Declare Item Damaged dialog appears.

   

5. Select one of the following options:

   • Declare damaged: charge and notify - When you select this option, Leap does the following:

     • Checks the item in.

     • Sets the item's circulation status to Damaged.

     • If applicable, charges replacement and processing fees to the patron's account.

       Note:
       If the item's status is In, Leap charges replacement and processing fees to the account of the patron who last borrowed the item.

     • Sends a bill notice to notify the patron of the charges.

     • Assigns a system-generated block ("Item is Damaged") to the item record.

   • Declare damaged: update item only - When you select this option, Leap does the following:

     • Checks the item in.

     • Sets the item's circulation status to Damaged.

     • Assigns a system-generated block ("Item is Damaged") to the item record.

6. To add a note that appears in the item record and on the bill notice, enter text in the Special item check-in note box.

7. Select OK.

   Leap processes the check-in according to the option you selected.