Retaining a History of Lost Items

You can request that the system automatically add information about lost items to the patron record. If the Lost Item History feature is enabled at your library and you mark an item as lost, the system adds a NOTE or MESSAGE field to the patron record, as specified by your library, at the time the item is marked lost. Each lost item history contains the following information:

Date the item was declared lost
Amount billed or paid for the lost item
The phrase "lost item"
Item barcode
Item title

To enable the Lost Item History feature:

Determine whether to store the history of lost items in the patron record in NOTE or MESSAGE fields.

Keep in mind that if a patron record contains MESSAGE fields, the first message displays automatically whenever the patron checks out, renews, or places a hold on an item, and that library staff must clear the message before proceeding.

Contact Innovative and request that the Lost Item History feature be enabled using the desired patron record field.