IIS Timeout Settings

The Internet Information Services (IIS) Manager setting for SimplyReports must be at least as long as the timeout setting in SimplyReports. If you need to change these settings, do the following:

In Internet Information Services (IIS) Manager, ASP Session Properties, change the default Time-out of 1 hour (01:00:00)

In Internet Information Services (IIS) Manager, SimplyReports Application Pool, Advanced Settings, Process Model, change the default Idle Timeout of 60 minutes.