Remove Items from a Patron’s Reading History

These separate Circulation permissions are necessary to remove individual items from the reading histories of non-outreach services patrons and outreach services patrons respectively:

• Reading history: Remove non-ORS patron history entries: Allow
• Reading history: Remove ORS patron history entries: Allow

You also need the permission Patron Status: Modify reader services.

To remove individual items from a patron’s reading history:

1. Select Circulation, Patron Status to find and open the patron’s record. See Find patron services and related records. The Patron Status workform - General view appears.
2. Select View, Reader Services or click  to display the Reader Services view. The items that the patron has checked out appear in the Reading History list.
3. Right-click the title or titles in the Reading History list, and select Remove from reading history from the context menu.

Note:
When an item is removed from the reading history of an outreach services patron, the title will be eligible to reappear on the patron’s selection list. At checkout, the message that warns you when the outreach services patron has already had the title does not appear.

4. Select File > Save. The items are no longer displayed in the Patron Status workform or the PAC patron account.

Related Information

Reading histories in the PAC patron account - Your library may also allow patrons to view their reading histories from the PAC and start and stop the recording their histories. In Polaris Administration, the Patron Service profile Patron can enable/disable reading history controls this feature. A separate PAC profile, Patron can remove reading history, allows patrons to remove individual items from their histories.