Delete a Patron Block

You cannot edit blocks. However, authorized library staff can manually delete staff-generated blocks. You must select and delete one block at a time. You can also delete a blocking note from the patron record.

To delete a patron block from a patron’s record:

Note:
Polaris automatically deletes system-generated blocks when the particular blocking conditions are no longer met. For example, when an overdue item is checked in, the overdue block is deleted.

  1. Display the patron’s record in the Patron Status workform - General view. See Find patron services and related records.
  2. For staff-generated blocks, follow these steps:
    1. Select the block that you want to delete in the Block Description list. You cannot delete system-generated blocks, such as for overdues.
    2. Click Delete Block. The block is removed from the list.
  1. To delete a blocking note, follow these steps:
    1. Select View, Notes, or click NotesBtn.gif.
    2. Select the text in the Blocking note field, and press DELETE.