Item is returned to the Polaris lending library

The patron from the borrowing library returns the item, the library ships the item back to the Polaris lending library, and INN-Reach sends an Item Shipped API message which initiates the following processes in Polaris:

• The item is checked in and the item status is set to In-transit to the item's Assigned branch.
• The item-level hold request is deleted
• The following note is added to the Item Record workform, History view: Returning in-transit from an INN-Reach library.

The returned INN-Reach item arrives at the lending library where it is checked in, and the following events occur:

• The virtual patron record is marked for deletion, and it will be deleted from the database the next time the Patron Nightly Processing SQL job runs in Polaris.
• A Final Item Checkin INN-Reach message is sent to the borrowing library indicating the item has been returned and checked in.

In the following situations outside the normal workflow, you may see a message when you attempt to check in an item at the lending library:

• The lending library sent a shipped message (API 201), but then decided not to ship the item after all.
• The lending library sent a shipped message (API 201), and shipped the item. However, the borrowing library did not process the item and simply sent it back.

The system prompts This INN-Reach item has already been checked in and declared shipped. Do you still want to ship this item?

• Select Yes to leave the request and item in a shipped status and reprint the pick-up slip.
• Select No to check in the item with normal Polaris INN-Reach check-in processing. The system sends a Final Item Check In (API 300) message to the borrowing library.