Set Up Ask Us Without a Log in Requirement

If the organization includes the Ask Us feature on their website, a visitor to the website can send a question to the library. The visitor may or may not be a library patron; therefore, the Ask Us feature should be set up without requiring a patron logon. The ContentXChange Ask Us widget uses the Ask Us settings for the organization specified in the ContentXChange widgets link to: box on the Community Record workform. See Enter Basic Community Information in the Staff Client.

To set up the Ask Us feature without requiring a log in:

  1. After enabling the Ask Us feature, double-click Ask Us: Require Login profile on the PowerPAC or Mobile PAC tab, and set the value to No.
  2. Select File > Save.