Define a telephony server connection

To add the telephony server connection to the server record:

  1. Expand Server in the Administration Explorer tree view.
  2. Right-click the server name, and select Edit from the context menu. The Server workform opens.
  3. Click ServConnect00404.gif to display the Connections view.
  4. Click btnInsert00405.gif to display the Define Connection dialog box.
  5. Select Telephony in the Connection Type box.

DefConnTel.gif 

  1. Type a name that describes this connection in the Connection Name box.
  2. Click Configure to select the telephony server computer on the network. The Network Browser dialog box appears.
  3. Select the server from the Network Browser, and click OK. The Network Browser dialog box closes, and the Define Connection dialog box appears.
  4. Click OK. The Define Connection dialog box closes, and the new connection entry appears in the Connection list on the Server workform.
  5. Select File > Save.
  6. Set up telephony parameters for the server. See Setting Outbound Telephony Parameters and Setting Up Inbound Telephony.

Note:
If your system includes multiple telephony servers, set up the server record, telephony connection, and parameters for each telephony server.