Manually update the offline .mdb files

The Offline Extract job runs automatically each night, but you need to run it manually if, for example, you want to start using offline Polaris in the middle of the day and include that morning’s transactions in the offline database.

To manually run the SQL Server job that updates the offline files:

Note:
This procedure does not apply to Polaris Hosted customers. Contact your Polaris Site Manager if it is necessary to update the offline files manually. Polaris Hosted customers can also find specific instructions for working offline on the Polaris Hosted Utilities page or the Innovative Customer Supportal (https://support.iii.com).

1. From any in-library client with SQL Server, display the SQL Server Enterprise Manager window.
2. Select the production server, and display the contents of the following folder: Management\SQL Server Agent\Jobs
3. Right-click the Offline Extract job, and select Start job from the context menu. The job runs, and the offline files are updated.