Specify available carriers for phone and text messages

You set up the list of possible mobile phone carriers for conventional phone and text messages in Polaris Administration. The carriers you specify are then available for selection in the Patron Registration workform and when patrons register or update their account information from the PAC.

To set up text message carriers:

Note:
You need the system-level System Administration permission Modify mobile phone carriers: Allow to work with this table.

1. In the Administration Explorer tree view, open the Database Tables folder for the system, and select Mobile Phone Carriers. The Mobile Phone Carriers table is displayed in the details view.
2. To add a carrier, click  to display the Insert Mobile Phone Carriers dialog box.
3. Type the carrier display name in the Carrier Name box (100 characters maximum). This name will appear in the drop-down list of carriers on the Patron Registration workform and the PAC self-registration and contact information update forms.
4. Type the carrier’s SMS (text messaging) address in the SMS Address box (100 characters maximum). Addresses must include the @ sign, which can appear anywhere in the field. This exact address will be used to send text message notices to patrons who use this carrier.

Examples:
AT&T - @txt.att.net
Verizon - @vtext.com
T-Mobile - @tmomail.net

5. Set the Display setting to Yes to display this carrier in the lists of carriers, and click OK on the dialog box. The Mobile Phone Carriers database table appears with the new carrier entry. The status bar indicates that the modification is pending.

Tip:
Polaris provides a list of common carriers in the table. Use this method to suppress a carrier that you do not want to display for selection.

6. To change a display setting, follow these steps:

1. Select the carrier and click . The Modify Mobile Phone Carriers dialog box appears.
2. Set the Display setting to Yes or No, and click OK on the dialog box.

7. Select File | Save to save your changes. The status bar indicates that the record is saved. New carriers are available as options for every organization in the system.

Related Information

• Modify a table entry - Select an entry, click , and edit the entry. To delete an entry, select the entry and click .

Note:
If the modification or deletion would cause an existing setting to be invalid in a patron record, you receive a warning message when you attempt to save your changes. If you choose to continue, the carrier is set to None in the patron record and text message notices will not be delivered.

• Setting patron self-registration options - Setting Patron Account Options.