Printing Notices

You can print overdue, bill, fine, and hold request notices at any time from the Utilities menu on the Polaris Shortcut Bar. For overdue and fine notices, a nightly process automatically places the notices in the queue for delivery. The queue for hold request notices is built item-by-item as each item’s status changes to Held. After you print the notices, if you choose to “post” the notices, data is written to the database records and the appropriate queue is cleared. These printed notices are produced according to the paper format you specify. If a notice lists too many items to fit on a single form, a second form is generated for the same patron, using the same header text and listing the remaining items. (The Post Card format does not contain specific item information.) The notices are sent to the address in the Address for notices and bills field in the patron record (Patron Registration workform - Addresses view). See: Print overdue, bill, fine, or request notices.

You can also print Patron Billing Statements, which list all the current charges on a specific patron’s account. You can print these notices for a specific patron or patrons, or on an organization basis, automatically printing a statement of current charges for each patron who owes an amount within a specified range. This statement is intended to help patrons understand exactly what they owe, and does not affect the notices queue in any way. Like other printed notices, Patron Billing Statements are sent to the address in the Address for notices and bills field in the patron record. See: Print patron billing statements.