Set claim/cancellation notice defaults

To define the claim and cancellation notice information that appears on all new acquisitions claims created for an organization.

1. In the Administration Explorer tree view, expand the organization’s folder.
2. Select Profiles and select the Acquisitions/Serials tab.

 

3. Double-click Acq claim/cancellation defaults.

The Claiming/Cancellation Defaults dialog box appears.

 

4. Type the following information for the contact at the library:

• Contact name

• Department name

• E-mail address

• Phone number

5. In the Initial/Reclaim Claim Notice Message-Req box, type the message to print on every claim (initial and reclaim) notice.

Example:
The following items were not received. Please deliver items or respond to the contact listed below.

6. Type a message in the Initial Claim Notice Message-Opt box that is only printed on initial claim notices.
7. Type a message in the Reclaim Claim Notice Message-Opt box that is only printed on claim reminder notices.
8. In the Cancellation Notice Message1-Opt and Cancellation Notice Message2-Opt boxes, type the message that you want to appear on cancel order notices.
9. Specify whether claim reasons are printed on the claim notices by selecting or clearing the Print Claim Reason check box.
10. Click OK .