View and Enter Details About Serial Holdings Record Claims

Claim notices are sent for issues or parts of serials that are not received as expected. Claims can be sent automatically from Leap based on claiming intervals defined in the supplier record you enter in the Polaris staff client. For more information about entering claiming intervals, search the Polaris staff client help for "Serial Holdings Record Workform - Orders View."

To view the claiming intervals for a supplier's subscription number

1. Find the supplier's subscription number printed on claim notices.

2. Enter the supplier's subscription number in the Subscription ID field. The claiming intervals appear in the table.